Contact Noxa: Order, Product & Routine Help
Write to us and a real person from the Noxa team will reply within one working day. Tell us as much as you can, and we will give you a straight, useful answer.
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Phone
+91 00000 00000 Monday to Saturday, 10 am – 6 pm IST
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WhatsApp
Message us on WhatsApp Quick questions about orders and delivery
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Studio
Noxa Studio, Mumbai, Maharashtra, India Visits by appointment only
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Quick answers
Most questions are answered here. For everything else, use the form above, or read the full FAQ.
Where is my order?
Once your order ships you will get an email with a tracking link. If it has been more than the estimated delivery window, send us your order number using the form and we will chase it.
Can I return an opened product?
Unopened products can be returned. If a product has caused a reaction, write to us with a photo and the batch number on the pack and we will look into it straight away.
I am not sure which products suit my skin.
Tell us your skin type, what you use now and what you would like to change. We will suggest a short routine from the range.
Do you ship across India?
Yes. Delivery times and charges are listed on the Shipping & Returns page.