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Customer Care

Product Exchanges

What to expect if something isn’t right with your NOXA Beauty order.

No standard product exchanges

NOXA Beauty does not offer standard product exchanges.

Your Rights Are Protected

When a product isn’t as it should be

This policy does not limit any replacement, refund, or other remedy required by applicable law for products that are:

Defective Damaged Incorrect Spurious Materially misdescribed

If There’s An Issue

How we’ll help

If you experience an issue with a product you received, here is what happens next.

We review your request

Our team looks into what went wrong with your order.

We explain next steps

We’ll let you know the appropriate way forward for your situation.

Need a hand?

Contact support@noxabeauty.com so we can review your request and explain the appropriate next steps.

Email Support